–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled.In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have.The quickest and most thorough method is to simply rename the If you are still having issues with your OAB afterwards or if the files aren’t being recreated after a manual update, it is very likely that your OAB issues are rooted deeper in your mail profile.
Seems like it takes a full day before the 2013 outlook users are up to date.
Step 3: The new version of the GAL will now be downloaded.
A status window will open to indicate that the download is in progress and will close automatically when the download is complete.
Another way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to when Outlook is closed.
They are stored in the following location: which itself holds subfolders with named after Account GUIDs.