Whom do you reckon I should report this to, so that they look at it from this angle as well?
But above all, if I have to uninstall DLA which I received with my Record Now Max, could anyone recommend some other packet writing software I could use?
What is it about (SP1a DLA = working system) and (SP2 DLA = crash) that they can't work out? At the website of Sonic ( which has relieved Veritas of its ownership of DLA, there is posted very clearly a statement of incompatibility between Roxio's software (incorporated into SP2) and DLA.
The gurus at Microsoft have worked on my complaint to them, escalated it up a notch, and after running all kinds of tests on my system (which is essentially a clean installation of WXP with SP2 applied and very little in the way of third party software to interfere (since I've been using W2K), they are essentially in denial.Since the embedded Roxio software doesn't recognize the DLA formatted disc, it produces that first error screen you've seen enough of.On my system, if I boot with a DLA formatted CD-RW disc in the drive, XP barks like that but will not go so far as to crash.It doesn't do that until I eject the original disc in the drive at startup and insert another one.That'll get me to Blue Screen Death quicker than anything else I can think of.